CAREER

HR, People & Culture Manager

Department: Mangement
Location: Bukit Kiara, Kuala Lumpur
full-time/part-time: Full-Time

JOB OVERVIEW

Each company has its own unique culture. It encompasses the values, visions, ideals, norms, working language and habits of a group who work together. We are looking for an experienced, positive-minded and forward-thinking HR, People & Culture Manager who can develop and manage Pickle Social Club (PSC)’s culture, and actively lead all aspects of Human Resources including recruiting, retention, hiring, onboarding, performance management, compliance, mediating conflict, training and development, and all other HR strategy and operations.

Reporting to the management team, our ideal candidate will be involved in a wide range of strategic planning and internal initiatives, including the creation and implementation of organisational strategies, staffing plans, policies, and practices. This role is at the core of a company’s success

JOB ROLES & RESPONSIBILITIES

HR & Admin-Related:
1. Partner with the leadership team to understand and execute the organisation human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning.
2. Support HR management role and administration functions from induction of new hire to termination/cessation, inclusive of counselling, guidance and policies compliance on employee relations, disciplinary issues, etc.
3. Handle employees’ activities (attendance, leaves, compensation, etc) and maintain employee database.
4. Continually assess employee morale by analysing absenteeism and turnover records, lateness and resignations.
5. Encourage a good standard of employee conduct and behavior and coordinates disciplinary procedure as and when necessary.
6. Handle the recruitment and selection process and this will include:
  - Job Postings (via advertisement, job portals, recruitment agencies, etc);
  - Conduct interviews (jointly with head of departments) and reference check;
  - Administer offer of employment processes;
  - Conduct induction or orientation session to the new hires;
7. Ensure all procedures concerning promotion and employee’s resignation is carried out within the Company policies and legal boundaries.
8. Ensure performance appraisals are carried out for every employee every quarter or as per the Company policy, and follow up on development needs if necessary.
9. Analyse and report the monthly headcount, turnover ratio, etc
10. Responsible for all back office and administration tasks of the department
Professional Development & Performance Management
1. Conduct needs analysis, develop, implement, and monitor training programmes and materials on a variety of leadership and HR topics.
2. Provide guidance to the leadership team regarding employee morale, employee relations, coaching, counselling and discipline.
3. Coordinate outsourced external trainings.
Regulatory & Compliance
1. Constantly research, develop, update and implement policies, procedures, methods, and guidelines following all applicable laws and regulations, and ensure that the policies and procedures are adhered to and continually improved.
2. Ensure compliance with all local and federal employment-related laws and regulations and advise management on the necessary actions in alignment with current employment law requirements.
Culture & Employee Relations
1. Maintain constant communication with all levels of employees on management-employee related matters through:
  - Posting of news/articles at the Employee Community Board
  - Organising of dialogue-sessions between management and employee
2. Plan, coordinate and execute employee appreciation activities and events, including employee wellness programme, birthday celebrations, community services, etc.
3. Proactively engage employees to improve working relationships, build morale, and increase productivity and retention.
4. Manage and resolve complex employee relations issues; where applicable, conducts effective, thorough and objective investigations.

JOB REQUIREMENTS

Either a minimum of a Bachelor’s Degree in Human Resource Management or Business Management with a concentration organizational behavior (or a related field) or demonstrable experience in Human Resource together with the potential and attitude required to learn.
Thorough knowledge of employment-related laws and regulations. § Excellent interpersonal, negotiation, and conflict resolution skills.
Ability to act with integrity, professionalism, and confidentiality.
Works well independently as well as in a team with sense of urgency, responsibility, result oriented and committed to meeting deadline.
Strong organisational skills including the ability to multi-task and manage competing priorities.
A keen eye for detail, organised, great at execution and able to work autonomously in a fastpace, start-up environment.
Comfortable with technology and applications.
Excellent verbal and written English communication skills.
Able to work independently, but also able to organize and coordinate all marketing efforts (team player as well).

EMPLOYMENT BENEFITS

Exclusivity: Work with Malaysia’s pioneer and premium pickleball commercial brand.
Embrace growth: There’s ample opportunities for professional and personal development here as we expand our business to other areas and regions.
Bonus & rewards: Your contributions will not go unnoticed. We reward good work and good attitudes.
Build connections: Form a network of the best people here and experience valuable connections.
Flexible working hours: This is not your usual 9-5 job. For those looking for more freedom with time, look no further.
Wellness: Enjoy free pickleball classes at Pickle Social Club or when you work out at all the TRIBE outlets (our sister brand).
Others: Discounts on in-house merchandise, fitness packages and affiliate partners’ products